Orders, Shipping and Payment
- I shipped my test kit, have you received it?
- How long does testing take?
- Do I have to use the return envelope to send my kits back?
- How do I ship my samples back to the laboratory?
- I can't find my return shipping envelope, what should I do?
- I entered the wrong shipping address, what should I do?
- Why should I trust a Genovate health test result?
- Why should I trust a Genovate DNA test result?
- Why do test results vary between different labs?
- Why can reference ranges vary?
- Should I share my health test results with my healthcare provider?
- Should I be concerned if I receive an abnormal health test result?